🔍 Find a reptile / exotics vet — before you need one
- Search the ARAV Find-a-Vet directory (the Association of Reptilian & Amphibian Veterinarians), or in the UK the RCVS Find-a-Vet — or search "reptile / exotics vet near me".
- Call ahead and ask the key question: "Do you see reptiles?" Not every practice does.
- Ask the exam fee when you call. Knowing the cost up front removes the money-panic in a crisis.
- Find and save one now, while things are calm — not in the middle of an emergency.
📇 Fill this in now — before the crisis
Two minutes now saves ten in a panic. Print it and keep it with your care notes.
🚨 Is this an emergency now?
See a reptile vet promptly if you notice any of these:
- Sunken eyes, eyes closed during the day, or dry/orange stringy urate (dehydration — the No. 1 chameleon problem).
- Gaping, pale, and lethargic when warm, with no cool retreat (heat stress — a real danger for a montane species).
- A rubbery jaw, bowed limbs, or a curled/kinked tail (signs pointing to metabolic bone disease).
- A gravid female who goes off food, then becomes weak or straining (birthing complications — Jackson's bear live young).
- Gaping with mucus or whistling (respiratory infection), or swollen, gritty joints (gout, often from over-supplementation or adult roaches).
When in doubt, a vet call is never wrong — most issues are reversible if caught early.
🚗 On the way / while you wait
✅ Do
- Keep it warm at a safe transport temperature — a cold reptile crashes fast (a warm car or a covered container with a warm, not hot, pack helps).
- Keep it calm, dark and quiet in a secure, ventilated container — stress makes almost everything worse.
- Bring it in its own container so the vet sees it as it lives.
⛔ Don't
- Don’t offer food, or any OTC, aquarium-shop or online-forum remedy — many are useless or harmful and can mask the signs.
- Don’t let it get cold on the way in.
- Don’t handle it more than you must.
🎒 What to bring
- A short video and a couple of clear photos of the behaviour or sign — it may not show it in the clinic.
- A note of your setup (basking, cool-side and night temperatures, UVB, humidity, substrate) and exactly what — and how often — you feed.
- Your reptile, transported safely in its own secure, ventilated container — kept warm (see below), not in a cold car.
🗣️ What to tell the vet
A general vet may not know this species. Come ready to explain its correct care:
- Temperature
- A LOW basking spot of about 80–83°F (27–28°C) — Jackson’s are montane and must NOT overheat. A small heat bulb is plenty; the cooler-running subspecies want a basking spot nearer 79°F. Shade/general temperature 68–72°F (20–23°C), with a vertical gradient so it thermoregulates by climbing. A genuine cool night drop to 50–59°F (10–15°C) is important — this is a mountain species, and the cool night matters to its health.
- UVB & lighting
- UVB is essential (diurnal): a T5 HO bulb (Arcadia Forest 6% or ShadeDweller 7%) giving UVI 3.0–4.0 at basking height (Ferguson Zone 3), plus bright 6500K daylight lamps for wellbeing. 12-hour photoperiod; replace the UVB bulb yearly.
- Humidity
- NOT constant high humidity — that myth kills Jackson’s chameleons. In the wild humidity is up to ~100% at night but falls to around 30% during the day, so the enclosure must DRY OUT by day. Mist heavily morning and afternoon (or run an automatic misting system) and let it dry between; they drink the droplets, not from a bowl. A fogger can add cool night humidity.
- Enclosure
- A tall, front-opening mesh cage — 24×24×48 in works well for an adult, larger preferred. Mesh is ideal because it lets the enclosure DRY OUT between mistings; in a very dry home a partly solid (glass/PVC) cage holds humidity better. House ONE per cage — they’re solitary and stressed by a rival in view.
- Substrate
- Because so much water passes through daily, most keepers run a bare floor with a drainage system rather than loose substrate (which saturates and poses an impaction risk). Live potted plants add cover and humidity.
- Diet
- Insectivore — a varied, gut-loaded insect menu (crickets, black soldier fly larvae, silkworms, flying insects): juveniles daily, adults about 6–8 medium/large insects every other day. Avoid fireflies, wild-caught insects, and adult roaches (high uric acid → gout). Variety matters — a single-food staple is outdated.
- Supplements
- Dust lightly and on a schedule — Jackson’s are evolved for a poor-nutrition habitat, so they’re EASY to over-supplement. Plain calcium at most feedings, a little calcium + D3 occasionally (alongside UVB), and a sparing multivitamin. Too much D3 or vitamin A causes its own problems.
⚕️ Reptiles are ectotherms kept at species-specific temperatures — a cold reptile can’t metabolise medicines properly, so tell the vet your exact temperatures and keep it warm for transport. Reptiles are prey animals and hide illness until it is advanced, so early changes matter. Mention your UVB/lighting and any supplements or remedies you’ve already used, and ask for reptile-safe products and doses.
Then note which of the warning signs (above) you are seeing, when they started, and whether they are getting worse.
❓ Questions to ask
- Do you routinely see reptiles? If not, can you refer me to a vet who does?
- What are the likely causes — and could my setup or diet be contributing?
- What is the treatment plan, the likely cost, and what should I watch for at home?
- How do I prevent this from happening again?